Dealing with change will naturally create dialogue which will raise difficult questions. Or, asking good questions will open the door for dialogue which will bring to light issues that need to be changed.

The Green Bench
Change management

Dealing with change means dealing with people in areas such as: risk, perception, order versus control, big picture, values and creating a safe place. If these areas are not dealt with, change will
not happen as people will fight it. Most people are willing to change, they need help to know how to do it and understanding as to why they should. Details

The Green Bench II
Communication

Dialogue is the hoped-for result of healthy tension raised by change. It is what connects people at a value (heart) level. It is a process that provides understanding and then wisdom to know how to walk through change. It is an art and must be developed as it is not natural for most of us. Key values for dialogue include: Clear and valid information; people need to have a free and informed choice; internal commitment and follow-up to the choice they make. Details

The Lottery
Asking questions

Questions are vital to leadership. They empower others, define direction and focus, make space, release creativity, expose our values and beliefs and often have emotions linked to them. Learning to ask questions is a key part of successful leadership. Details